Front Desk & Retail Specialist - Salon

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Salon Retail Coordinator to manage the front desk, ensure smooth client flow, and contribute to a welcoming salon experience.

The role emphasizes professional communication, effective booking management, and upselling retail and services. Candidates should have a GED or high school diploma and familiarity with computer-based business software. The position is nonexempt and aligned with Belk's ongoing commitment to guest satisfaction and team

Qualifications

• GED or High School diploma required.
• Proficient with computer-based business software.
• Ability to handle money and give change.
• Customer service or cosmetic industry experience preferred.

Responsibilities

• Suggest and upsell retail products to clients.
• Cross-sell services to other salon areas.
• Respond professionally to customer issues and complaints.
• Manage front desk scheduling, bookings and check-out.
• Process POS transactions accurately and efficiently.
• Maintain a clean, organized reception area and uphold standards.

Skills

Customer service

Multi-tasking

Communication skills

Cash handling

Upselling

Education

GED or High School diploma

Tools

POS system

MS Office or similar

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Salon Retail Coordinator to manage the front desk, ensure smooth client flow, and contribute to a welcoming salon experience.

The role emphasizes professional communication, effective booking management, and upselling retail and services. Candidates should have a GED or high school diploma and familiarity with computer-based business software. The position is nonexempt and aligned with Belk's ongoing commitment to guest satisfaction and team