Salon Front Desk & Retail Sales Specialist

Belk; Hattiesburg (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Belk Salon seeks a detail-oriented Salon Retail Coordinator to manage front desk operations and support the Salon Manager. You will assist clients, upsell retail products, handle check-out processes, and coordinate appointments while maintaining a polished, professional appearance.

The role emphasizes excellent customer service, effective multitasking, and adherence to salon guidelines. Experience in cosmetics or retail is a plus; GED required.

Qualifications

• GED or High School diploma required.
• Proficient in computer-based business software.
• Ability to handle money, count and make change.
• Customer Service or Cosmetic industry preferred.

Responsibilities

• Suggesting retail products to clients and upselling or promoting additional services.
• Responding professionally to customer service issues and addressing complaints.
• Exhibiting good communication when handling difficult service situations.
• Overseeing scheduling and ensuring refunds or re-dos are handled professionally.

Skills

Customer Service

Communication

Multi-tasking

Education

GED or High School diploma

Tools

POS system

Computer software

Job description

Belk Salon seeks a detail-oriented Salon Retail Coordinator to manage front desk operations and support the Salon Manager. You will assist clients, upsell retail products, handle check-out processes, and coordinate appointments while maintaining a polished, professional appearance.

The role emphasizes excellent customer service, effective multitasking, and adherence to salon guidelines. Experience in cosmetics or retail is a plus; GED required.