Weekend Front Desk & Guest Experience Specialist

Accolade Healthcare; Pontiac (IL); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Accolade Healthcare in Pontiac, IL is seeking a friendly receptionist to join our Front Office team, greeting guests and directing visitors to the right person. You will answer calls, provide information in person and by email, handle mail and deliveries, and help with basic clerical tasks.

The role requires weekend availability and a courteous, professional demeanor. Proficiency with MS Outlook, Word and Excel is preferred, along with strong organizational and communication skills to support

Formación

• High School Diploma or GED preferred.
• Proficient organizational skills.
• Excellent communication and interpersonal skills.
• Proficient with MS Outlook, Word and Excel.

Responsabilidades

• Greet and welcome guests as soon as they arrive
• Direct visitors to the appropriate person and location
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Perform other clerical receptionist duties such as filing, photocopying, faxing, etc.
• Must have weekend availability

Conocimientos

Organizational skills

Communication skills

Interpersonal skills

Educación

High School Diploma or GED Certificate

Herramientas

MS Outlook

MS Word

MS Excel

Descripción del empleo

Accolade Healthcare in Pontiac, IL is seeking a friendly receptionist to join our Front Office team, greeting guests and directing visitors to the right person. You will answer calls, provide information in person and by email, handle mail and deliveries, and help with basic clerical tasks.

The role requires weekend availability and a courteous, professional demeanor. Proficiency with MS Outlook, Word and Excel is preferred, along with strong organizational and communication skills to support