Front Desk Rep

Alaska Digestive Center; Anchorage (AK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Health Savings Account

Life Insurance

PTO

401(k) retirement plan with a company‑

And more!

Job summary

Alaska Digestive Center is seeking a Front Desk Representative for our Outpatient Surgery Center in Anchorage. You will greet patients, collect demographics and insurance info, and support front office operations in a fast-paced clinic.

Responsibilities include opening procedures, handling co-pays, and assisting patients in the lobby while coordinating with medical staff. We value compassion, clear communication, and a professional, upbeat demeanor in a team environment.

Qualifications

• High School Diploma with 1-2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and medical terminology.
• Ability to multi-task and provide compassionate patient service.
• Professional and upbeat attitude.

Responsibilities

• Maintaining current demographic and insurance information in computer and in the chart.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed.
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel.

Skills

Customer relations

Communication

Multi-tasking

Medical terminology

Computer systems

Front desk experience

Education

High School Diploma

Tools

EMR software

Scheduling software

Office applications

Job description

Job Category: Registration and Scheduling

Requisition Number: FRONT040686

• Posted : August 9, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

JOB TITLE: Front Desk Representative for Outpatient Surgery Center

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.

This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.

Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Qualifications

Experience

Required

1 year:

Clerical, Interacting with Patients, ability to use computers, insurance, scheduling appointments, working with healthcare providers and being part of a team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.