Front Desk Representative

Surgery Partners, Inc; Newnan (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan with company 2%

PTO

Job summary

Surgery Partners, Inc. is seeking a Front Desk Assistant ASC to support patient check-in, greet patients, and maintain demographics and insurance data in the system. You will balance petty cash, collect co-pays, and assist patients with various front-office tasks in a fast-paced ASC environment.

The role emphasizes patient-facing service in the lobby, with occasional backup for phones and other front-office staff. Monday–Friday, 8:00 AM–4:30 PM, onsite in Newnan, GA.

Qualifications

• High School Diploma with 1–2 years healthcare experience
• Knowledge of clinic policies and procedures
• Knowledge of computer systems
• Knowledge of medical terminology
• Ability to multi-task and provide compassionate patient service

Responsibilities

• Greet patients and perform check-in procedures
• Maintain current demographic and insurance information
• Assist with office opening procedures and cash handling
• Support front desk and lobby functions, including phones

Skills

Compassionate communication

Multi-tasking

Written/verbal communication

Customer relations

Team collaboration

Education

High School Diploma

Tools

Computer systems

Job description

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Monday - Friday, 8:00 AM - 4:30 PM.

JOB TITLE

Front Desk Assistant ASC

General Summary Of Duties

• Greeting patients
• Performing check-in procedures
• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Requirements

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminologyMust be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Occasional evening or weekend work

Benefits

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.