Front Desk Rep

Surgery Partners, Inc.; Anchorage, Northern (AK, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental/Vision insurance

Health Savings Account

Life Insurance

Paid Time Off

401(k) with match

Job summary

Surgery Partners, Inc. is seeking a Front Desk Representative for an Outpatient Surgery Center in Anchorage. The role focuses on patient check-in, insurance information updates, and front-desk support within a busy outpatient setting.

You will manage copays, assist patients, and collaborate with medical staff to ensure smooth daily operations on-site.

Qualifications

• High School Diploma and 1-2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Experience with computer systems and medical terminology.
• Ability to multi-task and provide compassionate patient service.
• Professional and upbeat attitude with strong communication.

Responsibilities

• Maintain demographic and insurance information in computer and chart.
• Perform opening procedures, petty cash balancing, and copay collection.
• Assist patients and serve lobby needs; back up phones and front desk staff.

Skills

Patient service

Communication

Multitasking

Professionalism

Teamwork

Computer literacy

Medical terminology

Customer relations

Education

High School Diploma

Job description

Job Category: Registration and Scheduling

• Full-Time
• On-site

Locations

Showing 1 location

Description

JOB TITLE: Front Desk Representative for Outpatient Surgery Center

GENERAL SUMMARY OF DUTIES:

• Maintaining current demographic and insurance information in computer and in the chart
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

1 year: Clerical, Interacting with Patients, ability to use computers, insurance, scheduling appointments, working with healthcare providers and being part of a team.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.