Front Desk Rep

HUMBLE VASCULAR SURGICAL CENTER INC; Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive health, dental, and life

Health Savings Account with employer

PTO

401(k) company match

And more!

Job summary

HUMBLE VASCULAR SURGICAL CENTER INC in Anchorage, AK seeks a Front Desk Representative for our outpatient surgery center. You will greet patients, perform check-in, and maintain demographic and insurance information.

The role requires a high school diploma with 1–2 years in healthcare, strong communication, compassion, multitasking, and a professional demeanor. You will support the lobby and front office, and assist with phones as needed while upholding patient service standards.

Qualifications

• High School Diploma with 1–2 years in healthcare.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and medical terminology.
• Ability to multitask in a busy office.
• Strong written and verbal communication and customer relations.
• Professional and upbeat attitude toward patients and staff.

Responsibilities

• Greet patients and perform check-in procedures.
• Maintain current demographics and insurance information.
• Assist with opening procedures, petty cash balancing, and co-pay collection.
• Support front desk operations and answer phones as needed.
• Serve patients in the lobby with a professional demeanor.

Skills

Communication

Compassion

Multitasking

Professionalism

Verbal Communication

Written Communication

Customer Service

Teamwork

Education

High School Diploma

Job description

JOB TITLE

Front Desk Representative for Outpatient Surgery Center

General Summary Of Duties

• Greeting patients


• Performing check-in procedures


• Maintaining current demographic and insurance information in computer and in the chart


• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed


• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel

Requirements

• High School Diploma, with 1-2 years experience in healthcare background


• Knowledge of clinic policies and procedures


• Knowledge of computer systems, programs


• Knowledge of medical terminology


• Must be able to multi – task


• Must be able to express compassion and kindness to patients calling and being seen in the office


• Must maintain a professional and upbeat attitude


• Skill in written and verbal communication and customer relations


• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients


• Requires sitting and standing associated with a normal office environment


• Normal busy office environment with much patient contact

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Benefits

• Comprehensive health, dental, and vision insurance


• Health Savings Account with an employer contribution


• Life Insurance


• PTO


• 401(k) retirement plan with a company match


• And more!

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.