Front Desk Receptionist – Patient Care & Admin Support

West State Street; Alabama; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid time off

On-Demand Pay

Employee Assistance Program

Employee Foundation

Job summary

West State Street is seeking a front desk/clerical professional to support patient and visitor interactions in a long-term care setting. The role emphasizes professional phone etiquette, warm welcoming of guests, and accurate maintenance of patient and staff records.

It also involves light administrative tasks and supply coordination. Ideal candidates have a high school diploma, strong English communication, and proficiency with Google Docs, Sheets, and Slides.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Communication skills

English proficiency

Education

High school degree or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

West State Street is seeking a front desk/clerical professional to support patient and visitor interactions in a long-term care setting. The role emphasizes professional phone etiquette, warm welcoming of guests, and accurate maintenance of patient and staff records.

It also involves light administrative tasks and supply coordination. Ideal candidates have a high school diploma, strong English communication, and proficiency with Google Docs, Sheets, and Slides.