Healthcare Front Desk & Patient Concierge

West State Street; Agawam (MA); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Variable pay

Tuition discounts

EAP

Employee foundation

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Virtual health care

On-demand pay

Résumé du poste

West State Street is seeking a friendly receptionist/clerical associate to support daily operations in a long-term care setting. You will answer calls, greet patients and visitors, manage mail, and keep patient/resident and staff lists up to date. Proficiency with Google Docs, Sheets, and Slides is required to perform essential clerical tasks.

The role offers hourly pay with comprehensive benefits and opportunities for growth within a collaborative team focused on high-quality care and service.

Qualifications

• High school degree or equivalent required.
• Must read/write/speak English to ensure safety and well‑being of patients and visitors.
• Excellent communication skills.
• Proficient with Google Docs, Sheets and Slides.

Responsabilités

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Connaissances

Communication skills

English language

Customer service

Formation

High school diploma or equivalent

Outils

Google Docs

Google Sheets

Google Slides

Description du poste

West State Street is seeking a friendly receptionist/clerical associate to support daily operations in a long-term care setting. You will answer calls, greet patients and visitors, manage mail, and keep patient/resident and staff lists up to date. Proficiency with Google Docs, Sheets, and Slides is required to perform essential clerical tasks.

The role offers hourly pay with comprehensive benefits and opportunities for growth within a collaborative team focused on high-quality care and service.