Front Desk Coordinator - Patient-Centric Care Hub

West State Street; Clovis (NM); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Variable compensation plans

Tuition, Travel, and Wireless Service 

Employee Assistance Program to support

Employee Foundation to assist through

Health, Dental, Vision, Company-paid

401K, Paid Time Off

Free 24/7 virtual health care

On-Demand Pay Program

Pet Insurance

Term and Whole Life Insurance

Short-term Disability

Hospital Indemnity

Personal Accident

Critical Illness

Cancer Coverage

Job summary

West State Street is seeking a Receptionist at our nursing center in the United States. You will be the first point of contact for patients, residents, families, and visitors, handling calls, greeting people and routing inquiries.

This role requires a high school diploma or equivalent, strong English communication, and proficiency with Google Docs, Sheets, and Slides. We value reliability, professionalism, and a friendly, team-oriented approach.

Qualifications

• High school diploma or equivalent is required.
• Must be able to read, write, speak and understand English to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

West State Street is seeking a Receptionist at our nursing center in the United States. You will be the first point of contact for patients, residents, families, and visitors, handling calls, greeting people and routing inquiries.

This role requires a high school diploma or equivalent, strong English communication, and proficiency with Google Docs, Sheets, and Slides. We value reliability, professionalism, and a friendly, team-oriented approach.