Front Desk Receptionist & Office Administrator

Website Solutions USA Inc.; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Major Holidays

Professional and team-oriented work环境

Opportunities for professional growth

Job summary

Global Information Technology in Southfield, MI is seeking a Front Desk Receptionist & Office Administrator to greet visitors, handle inquiries, and support daily office operations. This role requires strong communication skills and a professional, friendly presence.

The position supports students, clients, and staff, with a 32–40 hour workweek and comprehensive benefits. Proficiency in MS Office and the ability to multitask are essential for success in a fast-paced office environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years of receptionist/office administration experience.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, Outlook.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Welcome visitors and clients in a friendly, professional manner.
• Answer and direct phone calls; assist with inquiries.
• Respond to emails promptly and professionally.
• Schedule appointments and manage calendars.
• Support general office operations and data entry.
• Maintain organized filing and records.

Skills

Customer service

Phone etiquette

Organizational skills

Multitasking

Communication skills

Attention to detail

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Front Desk Receptionist & Office Administrator

Southfield, Michigan | 32–40 Hours per Week | Comprehensive Benefits

Join Our Team at Global Information Technology

Founded in 1999, Global Information Technology (Global IT) is a leading provider of professional IT training, workforce development, staffing, and consulting services. We are looking for a friendly, professional, dependable, and highly organized Front Desk Receptionist & Office Administrator to join our Southfield team immediately.

If you enjoy helping people, staying organized, and being the welcoming face of a professional organization, we would love to hear from you.

Our Benefits Package

We value our employees and offer a comprehensive benefits package for eligible employees, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Major Holidays
• Professional and team-oriented work environment
• Opportunities for professional growth and development

Position Overview

As our Front Desk Receptionist & Office Administrator, you will be the first point of contact for our students, visitors, clients, and business partners. You will play an important role in creating a welcoming first impression while supporting the smooth day-to-day operations of our office.

Location: Southfield, Michigan
Schedule: 32–40 hours per week, based on eligibility

Key Responsibilities

• Welcome students, visitors, clients, and business partners in a friendly and professional manner.
• Answer and direct incoming phone calls and assist with general inquiries.
• Respond to emails and communications promptly and professionally.
• Schedule appointments and maintain office calendars and meeting schedules.
• Assist prospective and current students with general information, registration paperwork, and course-related inquiries.
• Perform data entry and maintain accurate electronic and paper records.
• Support daily reception, administrative, and general office operations.
• Maintain organized filing and recordkeeping systems.
• Handle confidential and sensitive information with professionalism and discretion.
• Provide excellent customer service and administrative support to students, clients, management, and staff.

Qualifications

• High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 2 years of receptionist, office administration, customer service, or related experience.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Proficiency in Microsoft Word, Excel, Outlook, and general office applications.
• Strong attention to detail and problem-solving skills.
• Professional appearance, positive attitude, and excellent interpersonal skills.
• Ability to maintain confidentiality and responsibly handle sensitive information.

The Person We're Looking For

• Friendly, welcoming, and customer-focused
• Professional and dependable
• Organized and detail-oriented
• Positive and energetic
• Adaptable and willing to learn
• Patient and an effective communicator
• Comfortable working in a fast-paced office environment
• A strong team player who can also work independently

Employment Requirements

Final employment is subject to successful completion of a background check and drug screening.

Work Authorization: Applicants must be legally authorized to work in the United States.

Work Location

Global Information Technology
26700 Lahser Road, Suite 350
Southfield, MI 48076

Global Information Technology - Empowering Careers Through Technology Since 1999.