Front Desk Receptionist | Customer Care Specialist

Air Comfort, Inc; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Acadia Landscape Co. is seeking a Front Desk Receptionist to support daily front-office operations. The role requires reliability, professionalism, and strong communication skills.

You will be the primary point of contact for callers, customers, and visitors, handling inquiries and directing them to the appropriate team. Responsibilities include answering phones, greeting guests, basic data entry, and assisting with general office tasks.

Qualifications

• Must-have communication and customer-service skills.
• Professional phone manner and ability to route calls.
• Strong organization and attention to detail.
• Ability to handle multiple calls and inquiries.
• Basic computer/data-entry skills.

Responsibilities

• Answer incoming calls and greet visitors professionally.
• Direct calls to appropriate team members and take messages.
• Respond to general emails and route to staff.
• Provide general information about company services.

Skills

Phone etiquette

Customer service

Organization

Basic computer skills

Bilingual: Spanish (nice to have)

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Acadia Landscape Co. is seeking a Front Desk Receptionist to support daily front-office operations. The role requires reliability, professionalism, and strong communication skills.

You will be the primary point of contact for callers, customers, and visitors, handling inquiries and directing them to the appropriate team. Responsibilities include answering phones, greeting guests, basic data entry, and assisting with general office tasks.