Front Office Coordinator

Landscape Garden Centers; Sioux Falls, Northern (SD, KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Landscape Garden Centers is seeking a Front Office Coordinator to serve as the first point of contact for customers, visitors, and employees. The role combines customer service, scheduling, administrative tasks, and cross-team coordination to keep daily operations organized.

You will manage calendars, assist with phone coverage, support accounts payable/receivable, and help maintain a welcoming office environment during standard business hours with occasional weekend work during peak seasons.

Qualifications

• Minimum high school diploma or equivalent.
• Experience at a front desk, receptionist, customer service, administrative, or similar role.
• Strong organization and attention to detail.
• Professional and friendly communication.
• Ability to manage multiple tasks and priorities.
• Comfortable with computers and common office software.
• Ability to handle customer concerns calmly and professionally.
• Weekend availability during peak Garden Center periods.

Responsibilities

• Welcome customers, visitors, and employees and provide friendly, professional assistance.
• Answer incoming calls, respond to routine questions, and connect people with the appropriate team members.
• Maintain service schedules, appointments, calendars, meeting rooms, and related information.
• Support setup and distribution of company phones and equipment.
• Provide administrative support for Accounts Receivable and Accounts Payable, including organizing and processing documentation.
• Receive, sort, and distribute mail and packages and coordinate outgoing deliveries.
• Keep the front office organized, maintain office supplies, and help coordinate building issues.
• Maintain accurate customer and visitor information and use business software to support scheduling, records, and daily office operations.

Skills

Front desk experience

Customer service

Organization

Communication

Multitasking

Computer skills

Calm and professional demeanor

Weekend availability

Education

High school diploma or equivalent

Tools

Outlook

QuickBooks Online

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Location

Schedule

Full-time, Monday-Friday during standard business hours. Weekend availability is required during peak Garden Center periods, generally April-June and October through early December.

About Us

Landscape Garden Centers is a customer-focused organization serving clients through its garden center and related services. The Front Office Coordinator helps create a welcoming, organized experience for customers, visitors, and employees.

The Role

The Front Office Coordinator is the first point of contact for customers, visitors, and employees and helps keep daily office operations organized. This role combines customer service, scheduling, administrative support, and coordination across the organization. You'll work with multiple teams to make sure questions are answered, information is communicated clearly, and routine office needs are handled efficiently.

What You'll Do

• Welcome customers, visitors, and employees and provide friendly, professional assistance
• Answer incoming calls, respond to routine questions, and connect people with the appropriate team members
• Maintain service schedules, appointments, calendars, meeting rooms, and related information
• Support the setup, activation, distribution, and tracking of company phones and equipment
• Provide administrative support for Accounts Receivable and Accounts Payable, including organizing and processing documentation
• Receive, sort, and distribute mail and packages and coordinate outgoing deliveries
• Keep the front office organized, maintain office supplies, and help coordinate building or facility issues
• Maintain accurate customer and visitor information and use business software to support scheduling, records, and daily office operations

What We're Looking For

Required Qualifications

• High school diploma or equivalent
• Experience in a front desk, receptionist, customer service, administrative, or similar role
• Strong organization and attention to detail
• Professional and friendly communication skills
• Ability to manage multiple tasks and priorities
• Comfortable working with computers and common office software
• Ability to handle customer concerns calmly and professionally
• Ability to work weekends during peak Garden Center periods

Preferred Qualifications

• Experience supporting accounting or administrative functions
• Experience with scheduling or service coordination
• Familiarity with business software such as QuickBooks Online, Outlook, or similar systems
• Experience working in a customer-facing office or garden center environment

Why This Role

This is a varied, hands-on role with visibility across the organization. You'll be an important part of the customer experience while also supporting the administrative work that keeps the office and service operations running smoothly. The role offers the opportunity to work with different teams and build experience across customer service, scheduling, and office administration.

Equal Opportunity Employer

Landscape Garden Centers is an equal opportunity employer and values diversity and inclusion in its workforce.