Front Desk Receptionist & Client Concierge (Tax Office)

H&R Block, Inc.; Sammamish (WA); On-site; USD 24,000 - 37,000; Part time

Benefits offered by this job

Medical and prescription drug coverage

401(k) Plan

Employee Assistance Program

(virtual) fitness center programs

Associate Tax Prep benefit

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Sammamish, WA to welcome clients, manage check-in, answer calls, schedule appointments, and support daily office operations.

This in-person role offers training and growth into tax preparation or leadership, requiring strong interpersonal skills, multitasking, and discretion when handling client information. Evenings and weekends during tax season are expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to interact with clients and team members.
• Ability to multitask and manage competing priorities throughout the day.
• Attention to detail and follow-through in a busy office setting.
• Comfort with basic computer programs (Microsoft Office, Teams) and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organizational skills

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Sammamish, WA to welcome clients, manage check-in, answer calls, schedule appointments, and support daily office operations.

This in-person role offers training and growth into tax preparation or leadership, requiring strong interpersonal skills, multitasking, and discretion when handling client information. Evenings and weekends during tax season are expected.