Front Desk Receptionist | Client Care & Admin

Mindful Therapy Group; Austin (TX); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401k matching

Life Insurance

Professional development

Job summary

Mindful Therapy Group in Austin, TX is hiring a full-time front desk/administrative coordinator to support therapists and clients. You will deliver warm customer service over the phone, in person, and by email, while managing scheduling and basic insurance verifications.

The role emphasizes helping providers with administrative tasks, maintaining a welcoming reception, and ensuring smooth daily operations. Typical hours are Monday–Friday, 9:00am–5:00pm, with firm schedule expectations.

Qualifications

• Experience providing excellent customer service.
• Ability to multi-task and prioritize in a fast-paced environment.
• Willingness to learn and adapt in a supportive team setting.

Responsibilities

• Provide excellent customer service over the phone, in person, and via email.
• Create a warm, welcoming atmosphere for clients at the front desk.
• Manage front desk operations and help clients prepare for visits.
• Schedule client appointments and coordinate provider calendars.
• Assist mental health providers with administrative tasks and insurance verification.

Skills

Customer service

Scheduling

Phone support

Front desk

Job description

Mindful Therapy Group in Austin, TX is hiring a full-time front desk/administrative coordinator to support therapists and clients. You will deliver warm customer service over the phone, in person, and by email, while managing scheduling and basic insurance verifications.

The role emphasizes helping providers with administrative tasks, maintaining a welcoming reception, and ensuring smooth daily operations. Typical hours are Monday–Friday, 9:00am–5:00pm, with firm schedule expectations.