Front Desk & Admin Specialist – Flexible Schedule

Arcadia Counseling; Lindon (UT); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health insurance

Dental insurance

Vision insurance

Dependent health insurance coverage

Gym membership

Flexible schedule

Opportunities for advancement

Job summary

Arcadia Counseling in Lindon, UT is seeking a full-time receptionist to join our front desk team. You will greet clients, answer calls, respond to emails and texts, and provide essential administrative support to our therapists and clients.

Daily tasks include managing calendars, onboarding new clients, verifying insurance benefits, updating client records, and ensuring HIPAA privacy and a welcoming, organized reception area. A friendly, proactive attitude is essential.

Qualifications

• Customer service and front-desk experience required.
• Strong communication and organizational skills.
• Ability to handle HIPAA and privacy guidelines.
• Proficiency with computers and office software.
• Experience with insurance benefits verification is a plus.

Responsibilities

• Welcome clients at front desk with professional demeanor.
• Communicate with therapists and clients via calls, texts, emails.
• Manage calendars, schedule clients, onboard new customers, verify insurance.
• Provide basic information in person and by phone/text.
• Update and maintain client information in company platform.
• Follow HIPAA privacy procedures.
• Maintain organized reception area.

Skills

Customer service

Receptionist experience

Administrative experience

Healthcare experience

Office software

Computer literacy

Education

High school diploma

Tools

SimplePractice

Insurance billing software

Job description

Arcadia Counseling in Lindon, UT is seeking a full-time receptionist to join our front desk team. You will greet clients, answer calls, respond to emails and texts, and provide essential administrative support to our therapists and clients.

Daily tasks include managing calendars, onboarding new clients, verifying insurance benefits, updating client records, and ensuring HIPAA privacy and a welcoming, organized reception area. A friendly, proactive attitude is essential.