Front Desk Receptionist

AppleOne Employment Services; West Hartford (CT); On-site; USD 22,000 - 24,000; Full time

Job summary

AppleOne Employment Services in West Hartford, CT is seeking a dependable Front Desk Receptionist for a temp-to-hire position. You will handle mail, shipping, and reception duties, supporting multiple internal teams and serving as the first point of contact.

The role requires at least 1 year in an office environment, proficiency with Microsoft Office, and strong communication. It offers weekday hours and a path to permanent employment.

Qualifications

• High school diploma and at least 1 year in mail services or office environment.
• Proficiency with Microsoft Office applications.
• Excellent communication and professional phone presence.
• Strong customer service and team-oriented approach.
• Ability to stay organized, take initiative, and work independently.

Responsibilities

• Manage daily shipping, receiving, and mailroom workflow.
• Process outbound domestic and international shipments.
• Answer calls, manage switchboard, and route callers.
• Restock office supplies and submit inventory sheets.
• Provide general administrative support as needed.
• Prepare mail for scanning and route in internal systems.

Skills

Strong communication

Customer service

Professional phone presence

Organized

Independent work

Team collaboration

Education

High school diploma

Tools

FedEx shipping management systems

Microsoft Office

Job description

Job Summary

We are seeking a dependable and service-focused Front Desk Receptionist for a temp-to-hire opportunity in West Hartford, CT. This role is ideal for a professional with office, reception, mailroom, or administrative experience who enjoys keeping daily operations organized, supporting internal teams, and providing a positive first point of contact.

Key Responsibilities

• Manage daily shipping, receiving, mail sorting, parcel handling, and mailroom workflow.
• Prepare mail for scanning and process digital mail into the appropriate department queues using internal systems.
• Prepare and process outbound domestic and international shipments using FedEx shipping management systems.
• Answer incoming calls, manage switchboard responsibilities, and direct callers to the appropriate department.
• Restock office supplies throughout the workplace and submit weekly inventory sheets for replenishment.
• Provide general administrative and clerical support and assist with additional office services as assigned.

Compensation and Benefits

• Pay rate: $16 to $17.50 per hour.
• Job type: Temp-to-hire.
• Schedule: Monday through Friday, 8:00am to 4:30pm.
• Location: West Hartford, CT.

Required Qualifications and Skills

• High school diploma required.
• Minimum of 1 year of prior mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Strong communication skills and a professional phone presence.
• Excellent customer service skills with a team-oriented and service-focused approach.
• Professional demeanor, appearance, and attitude.
• Strong work ethic with the ability to stay organized, take initiative, ask questions, and work independently when needed.
• Resourceful, dependable, diplomatic, and able to build positive working relationships.

Preferred Qualifications

• Experience using FedEx shipping management systems.
• Prior experience supporting both reception and mailroom operations in a professional office setting.
• Familiarity with digital mail processing or document scanning workflows.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.