Front Desk Associate

AppleOne Employment Services; Clermont (KY); On-site; USD 23,000 - 32,000; Full time

Job summary

AppleOne Employment Services in Clermont, KY is seeking a reliable Front Desk Associate for a temp-to-hire administrative role. You will manage mailroom, front-desk duties, switchboard, and general office services to support daily operations in a professional environment.

The position features a steady weekday schedule, hands-on training, and the chance to grow with a supportive team. Key duties include handling mail, shipping, phone calls, visitor direction, inventory, and clerical tasks with a

Qualifications

• High school diploma required.
• Minimum of 1 year of prior mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Experience using or ability to learn shipping management systems, including FedEx shipping tools.
• Strong communication skills and a professional phone presence.
• Excellent customer service skills with a diplomatic, team‑oriented approach.
• Strong work ethic, attention to detail, and ability to maintain a professional demeanor and appearance.
• Assertive, resourceful, motivated, and willing to ask questions and take initiative.

Responsibilities

• Manage shipping, receiving, and mailroom functions, including sorting incoming mail and parcels by recipient or department.
• Prepare digital mail for scanning and route documents into the appropriate department queue using internal systems.
• Process outbound domestic and international shipments using FedEx shipping management systems.
• Answer incoming phone calls, manage switchboard responsibilities, and direct calls to the appropriate departments.
• Restock office supplies throughout the facility and submit weekly inventory sheets for replenishment.
• Provide general administrative and clerical support while maintaining a professional and customer‑focused presence.

Skills

Professional phone presence

Strong communication

Customer service

Attention to detail

Team-oriented

Initiative

Education

High school diploma

Tools

Microsoft Office

FedEx shipping tools

Job description

Job Summary

We are seeking a reliable and service-focused Front Desk Associate for a temp-to-hire opportunity in Clermont, KY. This role is ideal for an administrative professional with mailroom, reception, switchboard, and office services experience who enjoys supporting daily office operations in a professional environment.

As a Front Desk Associate, you will help keep office services running smoothly by managing mailroom functions, handling shipping and receiving tasks, answering calls, directing visitors or inquiries, and supporting general clerical needs. This position offers a steady weekday schedule, hands‑on training in office processes, and the opportunity to build long‑term value with a supportive team.

Key Responsibilities

• Manage shipping, receiving, and mailroom functions, including sorting incoming mail and parcels by recipient or department.
• Prepare digital mail for scanning and route documents into the appropriate department queue using internal systems.
• Process outbound domestic and international shipments using FedEx shipping management systems.
• Answer incoming phone calls, manage switchboard responsibilities, and direct calls to the appropriate departments.
• Restock office supplies throughout the facility and submit weekly inventory sheets for replenishment.
• Provide general administrative and clerical support while maintaining a professional and customer‑focused presence.

Compensation and Benefits

• Pay: $20 per hour.
• Job type: Temp-to-hire.
• Schedule: Monday through Friday, 8:00am to 4:30pm.
• Location: Clermont, KY.

Required Qualifications and Skills

• High school diploma required.
• Minimum of 1 year of prior mail services experience in an office environment.
• Proficiency with Microsoft Office applications.
• Experience using or ability to learn shipping management systems, including FedEx shipping tools.
• Strong communication skills and a professional phone presence.
• Excellent customer service skills with a diplomatic, team‑oriented approach.
• Strong work ethic, attention to detail, and ability to maintain a professional demeanor and appearance.
• Assertive, resourceful, motivated, and willing to ask questions and take initiative.

Preferred Qualifications

• Prior experience in a reception, front desk, administrative support, or office services role.
• Experience handling domestic and international shipping documentation.
• Familiarity with digital mail processing, document scanning, or mail queue routing systems.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.