Mailroom - Mail Service Associate

AppleOne Employment Services; Richmond (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Major medical

Dental insurance

Vision insurance

401k

Job summary

AppleOne Employment Services in Richmond, VA seeks a dependable Mailroom - Mail Service Associate for a temp-to-hire role. You will support corporate mailroom, shipping, receiving, and campus delivery operations in a professional business services environment.

This position fits someone who stays active, serves internal customers, and keeps daily operations organized and on schedule. You will work in a team, with clear processes, supportive onsite leadership, and opportunities to build

Qualifications

• Support daily corporate mailroom, shipping, receiving, and delivery operations.
• Track, scan, log, and document inbound/outbound packages and mail.
• Prepare outbound courier, trucking, and USPS shipments with accurate documentation.
• Campus pickups and deliveries with strong customer service.
• High school diploma or equivalent preferred; 1–2 years related experience preferred.

Responsibilities

• Sort, distribute, scan, and deliver mail and packages across a corporate campus.
• Prepare outbound shipments and complete shipping documentation.
• Log and verify incoming/outgoing items including certified and insured shipments.

Skills

Shipping/receiving experience

Customer service

Microsoft Office

Data entry

Typing 40-45 wpm

Education

High school diploma or equivalent

Tools

PDA scanning devices

Postage machines

Courier shipment processing

Electronic pallet jack

Forklift operation

Job description

Job Summary

We are seeking a dependable Mailroom - Mail Service Associate for a temp-to-hire opportunity in Richmond, VA. This role supports corporate mailroom, shipping, receiving, and campus delivery operations in a professional business services environment.

The Mailroom - Mail Service Associate is a great fit for someone who enjoys staying active, serving internal customers, and keeping daily operations organized and on schedule. This position offers a structured, team-oriented workplace with clear processes, supportive onsite leadership, and the opportunity to build long-term administrative, logistics, and office services experience.

Key Responsibilities

• Sort, distribute, scan, and deliver incoming mail, packages, parcels, and freight throughout a corporate campus.
• Prepare outbound shipments, meter USPS mail, complete shipping documentation, and package materials to prevent damage in transit.
• Log, track, verify, and report incoming and outgoing items, including certified mail, registered mail, return receipt items, FedEx, UPS, and DHL shipments.
• Perform scheduled and unscheduled pickups and deliveries using company systems, PDA scanning tools, and a company vehicle as needed.
• Operate mailroom and material-handling equipment such as postage machines, electronic pallet jacks, and forklifts as required.
• Maintain accurate shipping, receiving, control, and closeout records while providing professional customer service in a high-volume environment.

Compensation and Benefits

• Pay: $17.00 per hour.
• Job Type: Temp-to-Hire.
• Location: Richmond, VA.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Support daily corporate mailroom, shipping, receiving, and delivery operations.
• Track, scan, log, and document inbound and outbound packages and mail.
• Prepare outbound courier, trucking, and USPS shipments with accurate documentation.
• Complete campus pickups and deliveries while maintaining strong customer service.
• High school diploma or equivalent preferred.
• 1-2 years of administrative, mailroom, shipping/receiving, delivery, or customer service experience preferred.
• Ability to type 40-45 words per minute.
• Proficiency with Microsoft Office, Windows-based PC systems, keyboarding, and data entry.
• Basic math skills for counting, verifying, weighing, and recording shipment data.
• Valid driver's license required for campus pickups and deliveries using a company vehicle as needed.
• Ability to lift up to 50 lbs. on a consistent basis.
• Strong attention to detail, organization, and accuracy in documentation and record keeping.
• Ability to manage multiple tasks and projects in a fast-paced, high-volume environment.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and as part of a team.
• Reliable attendance and the ability to follow established procedures, checklists, and guidelines.

Preferred Qualifications

• 3-5 years of customer service and shipping/receiving related experience.
• 3-5 years of experience using Microsoft software.
• Experience with package tracking systems, PDA scanning devices, postage machines, and courier shipment processing.
• Experience operating material-handling equipment such as an electronic pallet jack or forklift.
• Prior experience in a corporate mailroom, office services, logistics, or facilities support environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.