Front Desk Guest Services Specialist | Local Tips Pro

PM Hotel Group; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is seeking a front desk associate in New York, NY. You will be the face of the front desk, greeting guests with a warm, helpful demeanor and sharing knowledge about local area attractions.

You will handle check-in/check-out, assist guests, and use computers, databases, and property management systems to ensure smooth operations. The role requires a people-person attitude and the ability to work varied hours, including nights and weekends.

Qualifications

• High School diploma or equivalent required.
• Customer service excellence and a personable attitude are essential.

Responsibilities

• Serve as the face of the front desk and provide friendly guest service from check-in to check-out.

Skills

Customer service

Excellent communication

Local area knowledge

Education

High School diploma or equivalent

Tools

Computers

Databases

Property management systems

Job description

PM Hotel Group is seeking a front desk associate in New York, NY. You will be the face of the front desk, greeting guests with a warm, helpful demeanor and sharing knowledge about local area attractions.

You will handle check-in/check-out, assist guests, and use computers, databases, and property management systems to ensure smooth operations. The role requires a people-person attitude and the ability to work varied hours, including nights and weekends.