Front Desk & PMO Administrative Specialist

National Capitol Contracting; Bethesda (MD); On-site; USD 50,000 - 55,000; Full time

Job summary

National Capitol Contracting (NCC) is seeking an Administrative Assistant to serve as the first point of contact for employees, visitors, vendors, and other guests entering the facility. Onsite in Bethesda, MD, this role supports front desk duties and the Program Management Office with reporting and document preparation.

Responsibilities include greeting visitors, handling packages, and assisting with meetings and events while maintaining professional, confidential communications and timely

Qualifications

• High school diploma or equivalent required.
• 2+ years in customer service or office administration.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to learn service ticketing and reporting systems.
• Strong communication and professional demeanor.
• Ability to handle confidential information.

Responsibilities

• Greet employees, visitors, vendors, and guests in a friendly, professional manner.
• Serve as the primary front desk contact and provide information about building services and meeting locations.
• Accept incoming packages and notify recipients.
• Support conference and event tasks as needed.
• Assist Program Management Office with recurring reports, calendars, and documents.
• Monitor the service ticketing system and follow up on open requests.

Skills

Customer service

Communication

Multitasking

Professional demeanor

Self-starter

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Ticketing systems

Reporting tools

Document management systems

Job description

National Capitol Contracting (NCC) is seeking an Administrative Assistant to serve as the first point of contact for employees, visitors, vendors, and other guests entering the facility. Onsite in Bethesda, MD, this role supports front desk duties and the Program Management Office with reporting and document preparation.

Responsibilities include greeting visitors, handling packages, and assisting with meetings and events while maintaining professional, confidential communications and timely