Front Desk & Patient Services Specialist (Surgical Office)

Bon Secours; Richmond (VA); In loco; USD 23.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Referral bonuses

403(b) plan with employer contribution

Health insurance options

Paid time off

Tuition assistance

Descrizione del lavoro

Bon Secours seeks a Patient Services Representative for its physician office operations. The role focuses on patient registration, validating demographics, collecting insurance information, and initiating scheduling within the practice management system.

You will provide courteous, accurate service and may cover multiple locations as needed. The ideal candidate has a High School diploma or GED and prior healthcare registration experience, with strong communication and customer service skills to

Competenze

• High school diploma or GED required.
• Prior experience in patient registration/healthcare preferred.
• Strong customer service and communication skills.

Mansioni

• Greet patients and the community with respectful, helpful service.
• Register patients, verify demographics and insurance information.
• Schedule appointments and enter data into the scheduling system.
• Explain financial options to patients and collect payments.
• Process admissions paperwork and verify eligibility for services.
• Coordinate referrals and follow-up appointments when needed.
• Assist with handling referrals, authorizations and pre-certifications as applicable.

Conoscenze

Customer service

Communication

Attention to detail

Formazione

High School Diploma or GED

Strumenti

MyChart

Descrizione del lavoro

Bon Secours seeks a Patient Services Representative for its physician office operations. The role focuses on patient registration, validating demographics, collecting insurance information, and initiating scheduling within the practice management system.

You will provide courteous, accurate service and may cover multiple locations as needed. The ideal candidate has a High School diploma or GED and prior healthcare registration experience, with strong communication and customer service skills to