Cardiology Patient Experience Lead

Bon Secours; Portsmouth (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and incentives

403(b) with employer contributions

Paid time off and disability benefits

Tuition assistance and professional发展

Job summary

Bon Secours, a faith-based health system, seeks a Patient Services Representative in a hospital setting. The role is the first line of service, handling patient registration, demographic verification, insurance cards and patient ID.

You will schedule appointments, explain financial options and maintain accurate medical records, with occasional coverage at other physician practices. Responsibilities include processing admissions paperwork, revenue cycle activities, and assisting patients with

Qualifications

• High School Diploma or GED required.
• Prior experience in patient registration/healthcare preferred.
• No licensure or certification required.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Processes patient registration and demographic information accurately.
• Verifies insurance details and assists with insurance questions or options.
• Schedules appointments and transcribes orders as needed.
• Collects patient payments and reconciles cash at day's end.
• Assists patients with MyChart and online scheduling where available.

Education

High School Diploma or GED

Job description

Bon Secours, a faith-based health system, seeks a Patient Services Representative in a hospital setting. The role is the first line of service, handling patient registration, demographic verification, insurance cards and patient ID.

You will schedule appointments, explain financial options and maintain accurate medical records, with occasional coverage at other physician practices. Responsibilities include processing admissions paperwork, revenue cycle activities, and assisting patients with