Medical Office Coordinator - Patient Services

International Executive Service Corps; Bluffton (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Blanchard Valley Health System is seeking a healthcare office support professional to manage patient appointments, registrations, documentation, and billing while ensuring a welcoming environment for patients. The role involves coordinating workflows across the practice and supporting daily operations.

The candidate should possess strong interpersonal and communication skills, familiarity with EMR systems, and a commitment to privacy and patient service excellence in a team-oriented setting.

Qualifications

• High school diploma or GED required.
• Proficient with EMR systems and office equipment.
• Positive service-oriented interpersonal and communication skills.
• Adhere to BVHS privacy policies and workplace civility.
• May work at another BVMP Practice as needed.

Responsibilities

• Schedule and manage patient appointments using EMR; manage the provider’s daily schedule.
• Complete the patient registration process accurately.
• Document management, referrals, prior authorizations and benefits validation.
• Responsible for payment collection.
• Open and set up the office for the day; stock supplies.
• Maintain a clean patient waiting area.
• Enhance patient experience and uphold mission, vision and values.
• Participate in process improvement as needed.
• Other duties as assigned.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Office equipment

Job description

Blanchard Valley Health System is seeking a healthcare office support professional to manage patient appointments, registrations, documentation, and billing while ensuring a welcoming environment for patients. The role involves coordinating workflows across the practice and supporting daily operations.

The candidate should possess strong interpersonal and communication skills, familiarity with EMR systems, and a commitment to privacy and patient service excellence in a team-oriented setting.