Front Desk Concierge — Orthodontics & Patient Care

Smile Doctors LLC; Liberty Hill (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability coverage

401(k) plan

Paid time off

Brace discounts

Job summary

True Smile Orthodontics seeks a Front Desk Coordinator I to join our growing team in a patient‑facing role. You will greet patients, collect visit information, verify insurance, and coordinate with clinicians to ensure smooth arrivals and appointments.

Responsibilities include answering calls, routing messages, managing the schedule, processing payments, and assisting with marketing initiatives. A high school diploma and at least one year of admin experience are preferred.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine visit type and inform the team.
• Answer, screen, and route calls; take messages as needed.
• Verify insurance information and schedule patient visits.
• Check-in patients, collect information, and process payments.
• Print appointment reminders and manage schedule changes.

Skills

Verbal communication

Written communication

Education

High school diploma

Job description

True Smile Orthodontics seeks a Front Desk Coordinator I to join our growing team in a patient‑facing role. You will greet patients, collect visit information, verify insurance, and coordinate with clinicians to ensure smooth arrivals and appointments.

Responsibilities include answering calls, routing messages, managing the schedule, processing payments, and assisting with marketing initiatives. A high school diploma and at least one year of admin experience are preferred.