Front Desk & Patient Services Coordinator

Smile Doctors LLC; Joliet (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Life insurance

Disability coverage

401(k) plan

Paid time off

Discounts on braces

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing team at Associated Orthodontists. In this role, you will greet customers, perform various administrative tasks, and ensure great communication within the team.

We value your skills in effective communication and listening. A High School Diploma is required, and one year of administrative experience is preferred. Enjoy benefits like medical and dental insurance, paid time off, and discounts on braces.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Ability to listen and understand information verbally and in writing.
• Bilingual is a plus but not required.

Responsibilities

• Greet and receive customers, determine nature of visit, and notify appropriate team members.
• Perform various administrative duties.
• Welcome visitors and provide information about clinic features.
• Answer, screen, and route incoming calls and take messages.
• Check-in and collect general information from patients.
• Verify insurance information.
• Notify clinicians of patient arrival and readiness.
• Make appointments for returning patients.
• Print/reprint appointment reminders and school/work excuses.
• May make changes to the patient schedule as necessary.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail.
• Take payments and post to accounts.
• Update charts and patient information.
• Drive internal marketing initiatives and foster participation.

Skills

Effective communication

Listening skills

Education

High School Diploma or equivalent

Job description

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing team at Associated Orthodontists. In this role, you will greet customers, perform various administrative tasks, and ensure great communication within the team.

We value your skills in effective communication and listening. A High School Diploma is required, and one year of administrative experience is preferred. Enjoy benefits like medical and dental insurance, paid time off, and discounts on braces.