Front Desk & Patient Concierge - Orthodontics

Smile Doctors; Denver (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short and long-term disability

401(k) plan

Paid time off in first year

Job summary

Lineberger Orthodontics is seeking a Front Desk Coordinator I to greet patients, verify insurance, manage scheduling, and process payments in a fast-paced orthodontic office. The role requires excellent communication, strong organization, and teamwork to ensure a smooth patient experience.

The successful candidate will handle administrative tasks, maintain accurate records, and support marketing initiatives while building positive relationships with patients and staff.

Qualifications

• Strong verbal and written communication skills.
• Excellent listening and information-retrieval ability.
• Bilingual skills are a plus but not required.

Responsibilities

• Greet and welcome patients and determine visit type.
• Handle front desk tasks and administrative duties.
• Verify insurance information and schedule appointments.
• Process payments and post to patient accounts.
• Maintain patient charts and information accuracy.
• Support internal marketing initiatives and team engagement.

Skills

Verbal communication

Written communication

Active listening

Education

High School Diploma or equivalent

Job description

Lineberger Orthodontics is seeking a Front Desk Coordinator I to greet patients, verify insurance, manage scheduling, and process payments in a fast-paced orthodontic office. The role requires excellent communication, strong organization, and teamwork to ensure a smooth patient experience.

The successful candidate will handle administrative tasks, maintain accurate records, and support marketing initiatives while building positive relationships with patients and staff.