Front Desk & Patient Services Coordinator

Shopko Optical; Owatonna (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages & incentives

Immediate advancement opportunities

Competitive time off package

Sick Pay

Health & Wellbeing Benefits

On the Job Training & Certification

Teammate Recognition Program

Job summary

Shopko Optical in Minnesota is seeking an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, manage patient files, and assist with day-to-day administrative tasks.

The role emphasizes customer service, accurate transactions in billing and POS, file organization, and readiness to work evenings/weekends as needed. Prior office experience and basic computer skills are preferred.

Qualifications

• High school diploma or equivalent required.
• Excellent organizational skills.
• Solid interpersonal relationship skills.
• Ability to handle multiple customer interactions/phone calls.
• Basic computer skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Confirm appointments.

Job description

Shopko Optical in Minnesota is seeking an Office Assistant to support the Optical center team. You will greet patients, answer calls, book appointments, manage patient files, and assist with day-to-day administrative tasks.

The role emphasizes customer service, accurate transactions in billing and POS, file organization, and readiness to work evenings/weekends as needed. Prior office experience and basic computer skills are preferred.