Optical Office Assistant | Patient Care & Admin

Shopko Optical; Alexandria (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Sales incentives

Immediate advancement opportunities

Vacation pay

Volunteer pay paid holidays

Personal day

Sick leave per state law

Health insurance

Dental

Vision

Short- & Long-term disability

Voluntary/Cafeteria offerings

Employee Assistance Program

On the job training & certification

Teammate Recognition Program

Job summary

Shopko Optical in Minnesota is looking for an Office Assistant to support the center team. You will greet patients, answer calls, book appointments, and help maintain patient files and records.

This role emphasizes accuracy, courtesy, and smooth front-desk operations in a fast-paced optical environment. The position offers competitive wages and benefits, with opportunities for on-the-job training and advancement as you gain experience in billing, scheduling, and customer service inside the

Qualifications

• High School Diploma or equivalent is required.
• Previous office experience is preferred.
• Basic computer skills are required.
• Able to handle multiple customer interactions simultaneously.
• Excellent organizational skills and attention to detail are essential.
• Strong interpersonal skills to work cross-functionally.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in optical billing and POS systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Multitasking

Customer service

Communication

Organizational skills

Attention to detail

Interpersonal skills

Lift 10-20 pounds

Education

High School Diploma or equivalent

Tools

POS systems

Billing software

Job description

Shopko Optical in Minnesota is looking for an Office Assistant to support the center team. You will greet patients, answer calls, book appointments, and help maintain patient files and records.

This role emphasizes accuracy, courtesy, and smooth front-desk operations in a fast-paced optical environment. The position offers competitive wages and benefits, with opportunities for on-the-job training and advancement as you gain experience in billing, scheduling, and customer service inside the