Front Desk & Scheduling Specialist – Optical Center

Shopko; Owatonna (MN); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive wages & incentives

Immediate advancement opportunities

Vacation pay, holidays, personal day

Sick pay per state law

Medical, life, dental, vision benefits

Employee Assistance Program

On the job training & certification

Teammate recognition program

Job summary

Shopko in Owatonna, MN is seeking an Office Assistant to support the Optical center team. You will greet patients, answer phones, book appointments, and manage patient files while handling billing and records with attention to detail.

Ideal candidates have a High School Diploma and experience in an office, with basic computer skills and the ability to multitask in a fast-paced environment. This full-time role offers growth opportunities and benefits.

Qualifications

• High School Diploma or equivalent.
• Previous experience in an office is preferred.
• Basic computer skills.
• Able to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with excellent attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Other duties as assigned.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.

Skills

Customer service

Phone handling

Appointment scheduling

Record keeping

Attention to detail

Education

High School Diploma

Tools

Optical billing software

Job description

Shopko in Owatonna, MN is seeking an Office Assistant to support the Optical center team. You will greet patients, answer phones, book appointments, and manage patient files while handling billing and records with attention to detail.

Ideal candidates have a High School Diploma and experience in an office, with basic computer skills and the ability to multitask in a fast-paced environment. This full-time role offers growth opportunities and benefits.