Optical Front Desk & Receptionist - Patient Care & Admin

Shopko Optical; Hutchinson (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401K with match

Vacation pay/personal day

Sick pay for hourly teammates

Employee assistance program

On the job training & certification

Job summary

Shopko Optical is seeking a front desk receptionist in Hutchinson, MN to greet patients, answer calls, schedule appointments and manage patient records. You will support billing processes and maintain organized files in a fast-paced optical center.

The role emphasizes clear communication, basic computer skills, and the ability to handle multiple interactions while delivering friendly service to patients and staff.

Qualifications

• High School Diploma or equivalent.
• Previous office experience preferred.
• Basic computer skills.
• Ability to handle multiple customer interactions/phone calls at a time.
• Excellent organizational skills.
• Able to work cross-functionally with attention to detail and follow through.
• Solid interpersonal relationship skills.

Responsibilities

• Greet patients and customers.
• Answer the telephone in a professional manner.
• Book appointments accurately.
• Process transactions in the optical billing and point of sale systems.
• Process medical billing information.
• Organize and file patient and customer records.
• Support other duties as assigned.

Skills

Strong communication

Customer service

Multitasking

Organizational skills

Interpersonal skills

Basic computer skills

Education

High School Diploma or equivalent

Tools

POS systems

Billing software

Job description

Shopko Optical is seeking a front desk receptionist in Hutchinson, MN to greet patients, answer calls, schedule appointments and manage patient records. You will support billing processes and maintain organized files in a fast-paced optical center.

The role emphasizes clear communication, basic computer skills, and the ability to handle multiple interactions while delivering friendly service to patients and staff.