Patient Services Coordinator – Front Desk

Aultman Health Foundation; Canton (OH); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Aultman Health Foundation in Canton, OH seeks a Patient Service Rep - Cardiovascular Consultants to greet patients, verify demographic and insurance information, and route requests accurately. This full-time, day-shift role emphasizes friendly service and precise data entry.

Responsibilities include collecting copays, scheduling tests, managing cash drawer, and maintaining orderly waiting areas while coordinating with staff to ensure smooth patient flow.

Qualifications

• High school diploma or GED required.
• Two years of customer service experience required.
• General computer knowledge required.
• Basic typing skills required.
• Good health with infrequent absenteeism.
• Ability to communicate well with a variety of clients in a mature, courteous, and professional manner.
• Ability to function independently and accurately with frequent interruptions.

Responsibilities

• Greet consumers in a pleasant, professional manner.
• Verify demographic, referring physician and insurance information over the telephone or in person.
• Identify insurances requiring precertification/authorization and ensure it is obtained.
• Collect copays from patients and follow money handling policy.
• Verify cash in drawer at opening and close out at night.
• Schedule tests at the appropriate site and notify staff when supplies are low.

Skills

Customer service

Typing

Communication

Independent work

Attendance

Education

High school diploma or GED

Job description

Aultman Health Foundation in Canton, OH seeks a Patient Service Rep - Cardiovascular Consultants to greet patients, verify demographic and insurance information, and route requests accurately. This full-time, day-shift role emphasizes friendly service and precise data entry.

Responsibilities include collecting copays, scheduling tests, managing cash drawer, and maintaining orderly waiting areas while coordinating with staff to ensure smooth patient flow.