Front Desk & Patient Services Coordinator

PACS Group; Mount Pleasant (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

PACS Group seeks a friendly and organized receptionist to handle front-desk duties at our Mount Pleasant, TX location. You will greet visitors, answer and screen calls, check in guests, and coordinate with teams to keep the front desk running smoothly.

The role emphasizes professional communication, confidentiality, and a tidy reception area. Prior clerical experience helps, and basic Microsoft Office skills are required to support daily operations.

Qualifications

• High school diploma or GED required.
• Previous admin or receptionist experience preferred.
• Basic knowledge of Microsoft Office and multiline phone system.

Responsibilities

• Greet and welcome visitors with a friendly demeanor.
• Answer calls, take messages or forward calls.
• Check visitors in and direct/escort them to destinations.
• Inform staff of visitor arrivals and cancellations.
• Maintain visitor sign-in log and office mail routines.
• Schedule appointments and manage meeting room bookings.
• Keep the reception area tidy and organized.
• Perform other duties as assigned.
• Maintain confidentiality of resident care information and PHI.

Skills

Microsoft Office

Receptionist experience

Education

High School Diploma or GED

Tools

Multiline phone system

Job description

PACS Group seeks a friendly and organized receptionist to handle front-desk duties at our Mount Pleasant, TX location. You will greet visitors, answer and screen calls, check in guests, and coordinate with teams to keep the front desk running smoothly.

The role emphasizes professional communication, confidentiality, and a tidy reception area. Prior clerical experience helps, and basic Microsoft Office skills are required to support daily operations.