Front Desk & Patient Services Coordinator

Trinity Health Corp.; Chelsea (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Job summary

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

Responsibilities include greeting patients, checking in, scheduling, answering phones, collecting payments, and supporting MyChart. The role requires 1–2 years of related experience and a high school diploma or GED.

Qualifications

• High School Diploma or GED required; coursework in insurance/billing or medical practice is a plus.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Check in patients and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones and route messages appropriately.
• Collect payments and support billing processes.
• Assist with patient communications and MyChart support.
• Maintain patient records and day-to-day office operations.
• Collaborate with providers and clinical staff to ensure a smooth patient experience.

Skills

Customer service

Phone etiquette

Scheduling

Billing support

Education

High School Diploma or GED

Job description

Trinity Health IHA Medical Group is seeking a customer-focused Medical Receptionist to join our team. You will be the first point of contact for patients, helping create a positive experience while supporting efficient office operations and exceptional patient care.

Responsibilities include greeting patients, checking in, scheduling, answering phones, collecting payments, and supporting MyChart. The role requires 1–2 years of related experience and a high school diploma or GED.