Front Desk Patient Experience Specialist

Mercy; Rogers (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy is seeking a welcoming Patient Service Representative to greet patients and visitors at the front desk, coordinate check-in, and support efficient clinic operations. You will ensure a positive, seamless patient experience from arrival through checkout.

Under supervision, you will manage scheduling, verify information, and assist with basic administrative tasks to keep Mercy Clinic NE J St running smoothly.

Qualifications

• Education: High school diploma or equivalent.
• Preferred: experience in both Patient Services Representative and Advanced Patient Services Representative competencies.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Ensure a positive, seamless patient experience from arrival through checkout.

Skills

Patient services experience

Education

High school diploma or equivalent

Job description

Mercy is seeking a welcoming Patient Service Representative to greet patients and visitors at the front desk, coordinate check-in, and support efficient clinic operations. You will ensure a positive, seamless patient experience from arrival through checkout.

Under supervision, you will manage scheduling, verify information, and assist with basic administrative tasks to keep Mercy Clinic NE J St running smoothly.