Front Desk Patient Experience Pro

MHM Support Services; United States; On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy Clinic NE J St is seeking a Patient Service Representative to warmly welcome patients and visitors, manage front desk operations, and ensure a positive, seamless patient experience from check-in to departure.

This full-time role offers Mon - Fri schedule (7:00am – 5:00pm) with strong benefits, including medical, dental and vision coverage, paid time off, tuition support, and retirement plan matching for team members working 32+ hours per pay period.

Qualifications

• High school diploma or equivalent required.
• Experience as Patient Services Representative or Advanced Patient Services Representative preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and check them in/out.
• Manage appointment scheduling and patient records.
• Coordinate front desk workflows to ensure smooth operations.

Skills

Front desk operations

Patient services experience

Education

High school diploma or equivalent

Job description

Mercy Clinic NE J St is seeking a Patient Service Representative to warmly welcome patients and visitors, manage front desk operations, and ensure a positive, seamless patient experience from check-in to departure.

This full-time role offers Mon - Fri schedule (7:00am – 5:00pm) with strong benefits, including medical, dental and vision coverage, paid time off, tuition support, and retirement plan matching for team members working 32+ hours per pay period.