Front Desk Patient Experience Specialist

South-Central-Regional-Medical-Center; Laurel (MS); On-site; USD 32,000 - 36,000; Full time

Job summary

South Central Regional Medical Center in Laurel, MS is seeking an Entry-Level Patient Experience Specialist to join our administrative support team at the front desk. This Full Time role focuses on welcoming patients, coordinating check-ins, and ensuring a smooth patient flow in a healthcare setting.

Responsibilities include handling multi-line phones, appointment scheduling via EMR, verifying insurance, collecting co-pays or balances, entering patient data, maintaining a clean waiting area, and

Qualifications

• Must be able to type 30 wpm.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsibilities

• Greet and check in patients at front desk in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using the EMR system.

Skills

Typing 30 wpm

Basic computer skills

Job description

South Central Regional Medical Center in Laurel, MS is seeking an Entry-Level Patient Experience Specialist to join our administrative support team at the front desk. This Full Time role focuses on welcoming patients, coordinating check-ins, and ensuring a smooth patient flow in a healthcare setting.

Responsibilities include handling multi-line phones, appointment scheduling via EMR, verifying insurance, collecting co-pays or balances, entering patient data, maintaining a clean waiting area, and