Front Desk Patient Experience Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Cape Girardeau (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

Mercy Southeast in Cape Girardeau, MO is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. This PRN, rotating role manages front desk operations to ensure a positive patient experience and efficient workflows.

The position emphasizes excellent communication, confidentiality, and the ability to handle inquiries with tact while maintaining accuracy in scheduling and documentation.

Qualifications

• High school diploma or equivalent is required.

Skills

Communication

Data entry

Customer service

Attention to detail

Confidentiality

Working under pressure

Front desk training

Education

High school diploma/equivalent

Tools

Basic computer skills

Word processing

Data entry systems

Job description

Mercy Southeast in Cape Girardeau, MO is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. This PRN, rotating role manages front desk operations to ensure a positive patient experience and efficient workflows.

The position emphasizes excellent communication, confidentiality, and the ability to handle inquiries with tact while maintaining accuracy in scheduling and documentation.