Front Desk Patient Experience Champion (Healthcare)

Mercy; St. Louis (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy is seeking a Patient Service Representative to warmly greet patients and visitors and coordinate front desk activities at Mercy Heart & Vascular Hospital in St. Louis. The PSR plays a critical role in creating a welcoming, efficient patient experience from arrival through check-in and first contact with care teams.

This full-time onsite position emphasizes compassion, professionalism and collaboration with care teams to support smooth operations and patient satisfaction.

Qualifications

• Education: High school diploma or equivalent.
• Experience: None

Responsibilities

• Serve as the first point of contact for patients and visitors at the front desk.
• Manage front desk operations and workflows to ensure a positive and seamless patient experience.

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to warmly greet patients and visitors and coordinate front desk activities at Mercy Heart & Vascular Hospital in St. Louis. The PSR plays a critical role in creating a welcoming, efficient patient experience from arrival through check-in and first contact with care teams.

This full-time onsite position emphasizes compassion, professionalism and collaboration with care teams to support smooth operations and patient satisfaction.