Front Desk & Patient Experience Specialist

Clarkson Eyecare, Inc.; Affton (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Clarkson Eyecare in Affton, MO is seeking a Front Office Specialist to be the first point of contact for patients. You will handle check-in/check-out, answer phones, and support daily administrative tasks to deliver a smooth patient experience.

The role requires basic office skills, a high school diploma, and the ability to maintain HIPAA compliance. Full-time hours and a comprehensive benefits package are offered.

Qualifications

• Experience in customer-facing roles or front desk is preferred.
• Proven ability to interact professionally with patients and colleagues.
• Favorable background check per state requirements.

Responsibilities

• Greet patients and manage check-in/check-out to ensure smooth flow.
• Answer phones and provide courteous service to callers and visitors.
• Assist with daily office tasks and maintain HIPAA-compliant procedures.

Skills

Customer service

Communication

Office administration

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Affton, MO is seeking a Front Office Specialist to be the first point of contact for patients. You will handle check-in/check-out, answer phones, and support daily administrative tasks to deliver a smooth patient experience.

The role requires basic office skills, a high school diploma, and the ability to maintain HIPAA compliance. Full-time hours and a comprehensive benefits package are offered.