Eye Care Front Office Coordinator

Clarkson Eyecare; Chesterfield (MO); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Clarkson Eyecare is hiring a Front Office Specialist in Chesterfield, MO. You will be the first contact for patients, setting the tone for a world class Total Patient Experience, and handling check-in/out and basic administrative tasks.

No medical/eyecare experience is required; training is provided. You will need excellent customer service, phone etiquette, accurate payments, scheduling support, and HIPAA compliance, with full benefits and room to grow.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent education/experience
• Favorable result on background check as required by state
• Must provide proof of identity and right to work in the United States
• Previous medical office experience preferred; optometry/ophthalmology experience strongly preferred

Responsibilities

• Embrace Total Patient Experience to build relationships and deliver great service
• Provide exceptional customer service during every patient encounter (in person or via phone)
• Greet patients promptly with a smile and thank them when they leave
• Answer phones and ensure prompt, courteous service at all times
• Manage patient flow and communicate to maximize efficiency
• Double check insurance authorizations and process payments according to procedures
• Complete daily reconciliations and close the day with cash drawer counts
• Comply with HIPAA and company policies; perform general office duties as assigned

Skills

Customer service

Communication

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare is hiring a Front Office Specialist in Chesterfield, MO. You will be the first contact for patients, setting the tone for a world class Total Patient Experience, and handling check-in/out and basic administrative tasks.

No medical/eyecare experience is required; training is provided. You will need excellent customer service, phone etiquette, accurate payments, scheduling support, and HIPAA compliance, with full benefits and room to grow.