Front Desk & Patient Experience Coordinator

Lifestance Health; San Antonio (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in San Antonio seeks a Practice Coordinator to manage front office activities, ensuring high-quality service for in-person and remote patients and clinicians.

You will handle scheduling, patient check-in/out, payments, insurance verification, telehealth support, and coordination with clinicians to maintain a smooth, welcoming practice environment. Competitive benefits and hourly pay available.

Qualifications

• High School or equivalent required.
• Associates or Bachelor's degree preferred.
• Experience in healthcare operations or customer service is beneficial.

Responsibilities

• Manage front desk duties, including greeting and checking in/out patients.
• Assist patients with telehealth access and portal issues.
• Process payments and handle billing questions.
• Coordinate with clinicians to ensure appointment accuracy and patient satisfaction.
• Maintain a clean and welcoming practice environment.

Skills

Multitasking

Independent worker

Communication skills

MS Office

EMRs

HIPAA knowledge

Education

High school diploma or equivalent

Associates or Bachelor's degree preferred

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

LifeStance Health in San Antonio seeks a Practice Coordinator to manage front office activities, ensuring high-quality service for in-person and remote patients and clinicians.

You will handle scheduling, patient check-in/out, payments, insurance verification, telehealth support, and coordination with clinicians to maintain a smooth, welcoming practice environment. Competitive benefits and hourly pay available.