Front Desk & Patient Care Coordinator

Lifestance Health; Saint Peters (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage front office activities at our Saint Peters, MO location, ensuring high-quality service for in-person and telehealth patients and clinicians.

The role supports patient access, billing questions, scheduling, and crisis/de-escalation processes, promoting overall patient experience and clinician satisfaction in a collaborative environment.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Strong communication and multitasking abilities are essential.

Responsibilities

• Create a positive work environment; support clinician and staff engagement activities.
• Conduct schedule prep for all patients; ensure paperwork and demographics are accurate.
• Perform general office duties: mail, scanning, e-faxes, and office upkeep to keep the practice ready for patients.

Skills

Customer service

Multitasking

Communication

Teamwork

HIPAA

Education

High School diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health is seeking a Practice Coordinator to manage front office activities at our Saint Peters, MO location, ensuring high-quality service for in-person and telehealth patients and clinicians.

The role supports patient access, billing questions, scheduling, and crisis/de-escalation processes, promoting overall patient experience and clinician satisfaction in a collaborative environment.