Front Desk & Patient Care Coordinator – Medical Office

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Sullivan (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a Practice Coordinator to manage front office operations at our Denver location, delivering excellent patient service to both in-person and telehealth patients. You will support clinicians, handle scheduling, billing inquiries, and ensure accurate patient data.

The role emphasizes teamwork, HIPAA compliance, and a positive work culture. Includes full-time benefits and a starting hourly wage with incentive potential.

Qualifications

• High School or equivalent required; associate/bachelor’s preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Proficient in Microsoft Office & EMRs; HIPAA awareness.

Responsibilities

• Manage front office daily activities and ensure quality customer service for in-person and remote patients and clinicians.
• Handle scheduling prep, paperwork, and patient demographics for accuracy.
• Provide exceptional patient support via phone, email, and portal; assist with payments and billing questions.
• Support clinicians with administrative duties and coordinate with staff across departments.
• Maintain a clean, welcoming office environment and ensure smooth daily operations.

Skills

Multitasking

Communication skills

Microsoft Office & EMRs

HIPAA compliance

Teamwork

Education

High School diploma or equivalent

Associates/Bachelor’s degree preferred

Tools

EMR software

Microsoft Office

Job description

LifeStance Health is hiring a Practice Coordinator to manage front office operations at our Denver location, delivering excellent patient service to both in-person and telehealth patients. You will support clinicians, handle scheduling, billing inquiries, and ensure accurate patient data.

The role emphasizes teamwork, HIPAA compliance, and a positive work culture. Includes full-time benefits and a starting hourly wage with incentive potential.