Front Desk & Patient Care Specialist

LifeStance Health; Sanford (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k with match

Parental leave

Job summary

LifeStance Health is seeking a Practice Coordinator to manage front office daily activities at our Sanford, FL location, delivering quality customer service to patients and clinicians, including in-person and remote visits.

This role supports patient scheduling, billing questions, telehealth access, and coordination with clinicians, with starting pay $20.25/hour plus quarterly incentive potential.

Qualifications

• High school diploma or equivalent required.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Manage front desk operations and patient check-in/out for in-person and telehealth visits.
• Coordinate scheduling, documentation, and patient demographics; ensure accuracy of paperwork and billing information.
• Assist patients with payment/billing questions and portal access; respond to inquiries professionally.

Skills

Multitasking

Communication

Microsoft Office

EMRs

HIPAA compliance

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Practice Coordinator to manage front office daily activities at our Sanford, FL location, delivering quality customer service to patients and clinicians, including in-person and remote visits.

This role supports patient scheduling, billing questions, telehealth access, and coordination with clinicians, with starting pay $20.25/hour plus quarterly incentive potential.