Front Desk Patient Experience Coordinator

Weinstien Eye Associates PA; Maryland; On-site; USD 32,000 - 42,000; Full time

Job summary

Weinstien Eye Associates PA is seeking a Patient Care Coordinator I to provide outstanding front-desk service, greet patients, answer phones, schedule appointments, and manage check-in/out in a busy eye care practice.

Ideal candidates have strong customer service, professional presentation, and the ability to multi-task; 1+ years of experience preferred, but training is available for the right person. Reports to the Practice Manager in the Business Office.

Qualifications

• Excellent customer service skills and professional appearance.
• Willing to train on the job for the right candidate.
• 1+ years of experience preferred.
• Ability to greet patients, answer phones, and schedule appointments.
• Comfort with basic computer systems and front-desk tasks.

Responsibilities

• Speak with patients on the phone and answer inquiries.
• Schedule, confirm, and organize appointments.
• Greet patients and assist with check-in and check-out.
• Perform a variety of front desk administrative duties.
• Report to the Practice Manager and coordinate with the Business Office.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Weinstien Eye Associates PA is seeking a Patient Care Coordinator I to provide outstanding front-desk service, greet patients, answer phones, schedule appointments, and manage check-in/out in a busy eye care practice.

Ideal candidates have strong customer service, professional presentation, and the ability to multi-task; 1+ years of experience preferred, but training is available for the right person. Reports to the Practice Manager in the Business Office.