Eye Care Front Desk & Patient Experience Coordinator

Barenburg Eye Associates; Pikesville (MD); On-site; USD 36,000 - 54,000; Full time

Job summary

Barenburg Eye Associates is seeking a friendly Eyecare Patient Service Coordinator to warmly greet patients, manage check-ins, and schedule appointments using our practice software. You will verify insurance for vision and medical benefits, collect co-pays, and handle patient billing inquiries to ensure a smooth visit.

You should be highly organized, able to multitask in a bustling clinical setting, and maintain accurate patient records while coordinating communication between patients and staff.

Qualifications

• Prior experience in an eye care front office preferred.
• Familiarity with vision/medical insurance verification and billing.
• Proficiency with EHR or practice management software.
• Strong interpersonal and communication skills with a patient-first attitude.

Responsibilities

• Greet and check in patients with a warm, professional front desk experience.
• Schedule, confirm, and manage patient appointments using practice management software.
• Verify insurance eligibility for routine vision and medical benefits.
• Collect co-pays, process payments, and handle patient billing inquiries.
• Maintain and update accurate patient records and medical histories.
• Coordinate communication between patients and clinical staff to ensure smooth flow.
• Answer calls, respond to inquiries, and follow up on referrals.

Skills

Front desk

Insurance verification

EHR proficiency

Patient communication

Data entry

Education

High school diploma

Healthcare coursework

Tools

EHR software

Job description

Barenburg Eye Associates is seeking a friendly Eyecare Patient Service Coordinator to warmly greet patients, manage check-ins, and schedule appointments using our practice software. You will verify insurance for vision and medical benefits, collect co-pays, and handle patient billing inquiries to ensure a smooth visit.

You should be highly organized, able to multitask in a bustling clinical setting, and maintain accurate patient records while coordinating communication between patients and staff.