Patient Experience Coordinator

Weinstein Eye; Waldorf (MD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Weinstein Eye is seeking a Patient Care Coordinator I to provide high-quality client service and patient care in a front-office setting. You will speak with patients on the phone, schedule appointments, greet patients, and handle check-in/check-out tasks, plus related administrative duties.

The ideal candidate has 1+ years of experience or a strong customer service background, with a professional and personable demeanor. The role reports to the Practice Manager and is classified as full-time.

Qualifications

• Excellent customer service skills are essential.
• Strong time management and organizational abilities.
• Ability to multitask in a fast-paced frontend role.
• Proficiency with computers and basic systems.
• Professional and friendly interaction with patients.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and assist with check-in and check-out processes.
• Perform various front desk administrative duties.
• Report to the Practice Manager or designee.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Job description

Weinstein Eye is seeking a Patient Care Coordinator I to provide high-quality client service and patient care in a front-office setting. You will speak with patients on the phone, schedule appointments, greet patients, and handle check-in/check-out tasks, plus related administrative duties.

The ideal candidate has 1+ years of experience or a strong customer service background, with a professional and personable demeanor. The role reports to the Practice Manager and is classified as full-time.