Front Desk Patient Concierge

Southeast Hospital; Bentonville (AR); In loco; USD 30.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Paid time off

Tuition assistance including RN to BSN

Matched retirement plans

Descrizione del lavoro

Mercy in Bentonville, AR is seeking a Patient Service Representative to greet and assist patients and visitors with compassion and professionalism, and to coordinate front office workflows for efficient service.

The role requires a high school diploma and at least one year of medical office experience; strong communication, data entry, and customer service skills are essential, along with confidentiality and composure under pressure. This is a full-time, on-site position with Mercy benefits.

Competenze

• Education: High school diploma or equivalent.
• One year of applicable medical office experience preferred.
• Strong communication and customer service skills required.

Mansioni

• Greet and assist patients and visitors with professionalism.
• Coordinate front office workflows to ensure efficient service.
• Enter patient information accurately and assist with scheduling.
• Maintain patient privacy and confidentiality.

Conoscenze

Communication

Data entry

Customer service

Confidentiality

Attention to detail

Adaptability

Formazione

High school diploma or equivalent

Strumenti

EMR/EHR systems

Word processing

Descrizione del lavoro

Mercy in Bentonville, AR is seeking a Patient Service Representative to greet and assist patients and visitors with compassion and professionalism, and to coordinate front office workflows for efficient service.

The role requires a high school diploma and at least one year of medical office experience; strong communication, data entry, and customer service skills are essential, along with confidentiality and composure under pressure. This is a full-time, on-site position with Mercy benefits.