Front Desk & Patient Care Specialist (Healthcare)

Qualderm; Grand Blanc (MI); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Employee Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Zusammenfassung

QualDerm Partners is seeking a Front Office Receptionist to support patient registration, insurance verification, and front desk operations. The role emphasizes exceptional customer service to physicians, patients, family members, and clinic staff.

The position requires greeting patients, entering data in the Practice Management System, verifying eligibility, scheduling appointments, and handling no-shows with courtesy and efficiency.

Qualifikationen

• High School Diploma required; Associates Degree preferred.
• 1 year customer service experience in health care office preferred.

Aufgaben

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
• Notes patient arrival in Practice Management System (EMR).
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
• Prepares necessary patient paperwork prior to patient’s appointment.
• Calls “No Show” appointments to reschedule and notates in EMR.

Kenntnisse

Customer service

Phone handling

Insurance verification

Ausbildung

High School Diploma

Associates Degree preferred

Tools

EMR system

Jobbeschreibung

QualDerm Partners is seeking a Front Office Receptionist to support patient registration, insurance verification, and front desk operations. The role emphasizes exceptional customer service to physicians, patients, family members, and clinic staff.

The position requires greeting patients, entering data in the Practice Management System, verifying eligibility, scheduling appointments, and handling no-shows with courtesy and efficiency.